Help & Advice

Within this area we have put together some useful information and links to offer you help and advice. If you still can not find the answer to your question then please do not hesitate to contact us.
 

What To Do In An Emergency
If you smell gas call the Emergency Helpline. The Emergency Helpline operates a free 24-hour emergency service.

If you smell gas then call:
 

0800 111 999 for England, Scotland and Wales

0800 002 001 for Northern Ireland

01624 644 444 for Isle of Man

01481 749000 for Guernsey

01534 755555 for Jersey

Getting your gas appliances serviced regularly is essential. Boilers and other appliances should be checked annually by a Gas Safe Registered engineer.

Carbon Monoxide can kill.  Make sure you buy a carbon monoxide alarm to protect yourself and your family.
 

Click here to read our CORGI FAQs
If you have a query or concern please have a look at the attached Frequently Asked Questions to see whether you can find the answer.

Click here to read our Condensing Boiler FAQs
Have a query or concern regarding a Condensing Boiler?  Have a look here to see if you can find what you are looking for.